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The client a private landlord, a build to rent developer and regeneration specialist with a portfolio of 2,500 residential properties sought to streamline procurement processes for new builds, refurbishments, and maintenance. The client engaged with HCG to enhance cost efficiency, standardise product specifications, and integrate an enhanced rebate system. Additionally, a tenant portal was required for enhanced marketing & tenant retention including managing insurance, WiFi, cable TV, Utilities and other essential services.
Ensuring economies of scale for procurement across new builds, refurbishments, and maintenance.
Implementing standardised materials and components to reduce costs improve ease of maintenance and enhance quality.
Establishing reliable supplier agreements and managing contractor performance.
Negotiating supplier rebates to maximise financial returns.
Creating a digital portal to streamline tenant access to essential services such as insurance, WiFi, utilities and cable TV.
Conducted a market analysis to identify cost-effective suppliers for construction materials and maintenance products.
Established long-term supplier partnerships with volume-based discounts.
Implemented an e-procurement system to automate purchasing and track spending trends.
Developed a catalogue of pre-approved materials and fixtures to ensure quality consistency.
Standardised specifications for kitchens, bathrooms, heating systems, and flooring to optimise bulk ordering.
Implemented compliance checks to ensure all specifications met regulatory standards.
Negotiated supplier contracts with structured rebate tiers based on annual spending thresholds.
Developed an automated rebate tracking system to maximise returns on procurement spend.
Worked with key manufacturers to secure direct rebates for high-volume purchases.
Designed a digital platform allowing tenants to manage utility and service subscriptions.
Integrated APIs with major service providers for insurance, WiFi, and cable TV.
Enabled automated billing and customer support through the portal.
Carbon reducing products into showrooms
PV/Battery Options
EV options individual/communal incl guest PIN
HCG's engagement delivered significant further benefits for our client, including:
Reduced construction cycle times by 10% due to streamlined logistics and standardised specifications.
Consistent material quality and standardised specifications led to improved build quality and reduced rework.
The digital tenant platform provided real-time visibility into service requests.
Long term contracts, and a transparent ordering system, strengthened supplier relations.
Building a sector leading procurement function.
Ensured compliance with environmental regulations through sustainable sourcing. Reduced waste through efficient material utilisation and standardisation.
By implementing a strategic procurement consultancy approach, the client significantly reduced costs, improved supplier relationships, enhanced tenant satisfaction, and optimised financial returns through an enhanced rebate model. The integration of a tenant portal further streamlined service management, adding value to both the landlord and tenants. This case study highlights the transformative impact of a well-structured procurement strategy in the property management sector.
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